Shopify Subscriptions

This app is easy to install and set up but the more I use it, the more issues I see. It is fantastic for digital products that don't need shipping but for physical subscriptions, there are glitches.

I have Free Shipping on subscriptions and use the native discounts to allow this. For people who sign up and don't add anything else to the cart, this works perfectly. However, if a person signs up to a subscriptions and adds other items to the cart, it adds shipping to the renewals even though it shouldn't. I am having to refund shipping which is ultimately costing me money due to payment fees.

I wish there was a better sorting function and more information on the screen. I would like to be able to see on the main screen when a customers subscription is going to renew. I'd also like to be able to sort by the type of subscription so I can bring up all like ones to see what is coming up. I have yearly and monthly and want be able to see what is coming up so I can prepare.

The Shopify Subscriptions app is easy to enable, but that’s where the positives end.

The feature set is extremely limited, with little flexibility, poor visibility into subscription issues, and insufficient tools to manage failed payments or customer experience. For a native Shopify app, this feels unfinished.

Fine for the most basic use cases. Merchants with real subscription volume or customer expectations should strongly consider paid alternatives.

the radio buttons for subscribing are seven screens below my check out screen, no one can find not will they scroll that deep to subscribe I'm not happy